DO NOT, I REPEAT DO NOT DO BUSINESS WITH THIS COMPANY.They are definitely very rude, unprofessional, ignore resident complaints, slow to respond to resident complaints, do not maintain properties correctly, they have inexperienced maintenance company CCI working for them, CCI does more damage than fixing anything.
I had to file a complaint with the BBB. It's at your own risk if you do any business with this company at all. I guarantee you will not be happy with the outcome. Also, do not purchase a property in any community they manage.
Our property is a mess and we pay over $300 per month for COA and nothing gets done at all. There are serious, serious problems with this company and how they operate. I have requested information on how the COA funds are spent and have not gotten a reply. I have request information on what improper work CCI did in my unit and I have gotten no reply.
I have asked for information on the master insurance policy and to date I still have not gotten any reply. When they don't want to deal with you, they block your email messages so you cannot contact them via email. They only contact you when they want your money and threaten to put liens on your property for small COA amounts owed. I have been considering moving.
Currently, there are people trying to move out of my community left and right. There are 10 properties on the market that have not sold. Only 2 sold last year. The property values are worthless.
With two properties selling for approximately $60,000 and they are still on the market.
The board members at my property are busy nit picking and harrassing residents for petty stuff instead of properly handling community business.Oh, I wish I had never moved here.